Kim Kardashian‘s beauty company recently launched a collection of perfumes, but it seems not all the mogul’s customers are happy with their purchase.
Customers in Australia, New Zealand and other countries are unable to receive the perfumes they ordered due to blackout zones they were unaware of.
Videos by PopCulture.com
TMZ reports that as the perfume is considered a “flammable/hazardous material” because of its alcohol content, it can’t be shipped by FedEx and other carriers, resulting in customers not receiving the product they ordered and feeling upset because they were not aware of the zones. The company’s website will reportedly soon be updated with the information regarding the zones.
Sources say Kardashian and her team were first told that there would be no issue shipping overseas, but now that they know, KKW Fragrance is currently contacting customers who ordered from the blackout zones and promising to refund them.
Aside from the shipping restriction, some international customers are also unhappy about the perfume’s high shipping cost, with some customers saying on Twitter that they are being charged $16 for shipping.
Kardashian’s three perfumes — Crystal Gardenia, Crystal Gardenia Oud and Crystal Gardenia Citrus — each come in two sizes, 30mL for $35 and 75mL for $60. A $16 shipping charge would be nearly half the price of the smaller size,
To potentially combat the shipping costs, KKW Fragrance is currently offering free shipping on U.S. orders and 10 percent off international orders.
Photo Credit: Twitter / @KKWFRAGRANCE
Most Viewed
-
(Credit: Rafa Jodar / Getty Images) -
NORTH BERGEN, NJ – AUGUST 23: Exterior view of a Walmart store on August 23, 2020 in North Bergen, New Jersey. Walmart saw its profits jump in latest quarter as e-commerce sales surged during the coronavirus pandemic (Photo by Kena Betancur/VIEWpress via Getty Images) -
TV talk show with female celebrity flat vector illustration. Woman sitting on sofa and talking with host, discussing news in studio. Videographers filming broadcasting. Television, interview concept -
A ring of vibrant marigold flowers with glowing candles at the center, set against a dark background. (Credit: Eduardo Monroy Husillos / Getty Images) -
Netflix logo is displayed during the 'Paris Games Week' on November 02, 2017 in Paris, France. (Credit: Chesnot / Getty Images) -
NEW YORK CITY – DECEMBER 19: "Toil and Trouble" – Elsbeth is thrown into the world of television after the showrunner of a long-running police procedural is brutally murdered in his office, and although it appears to be the act of a disgruntled fan, she begins to suspect the show's longtime star Regina Coburn (Laurie Metcalf) who yearns for artistic fulfillment. Meanwhile, Judge Crawford (Michael Emerson) continues to be a thorn in Elsbeth's side, on the CBS original series ELSBETH, Thursday, Dec. 19 (10:00-11:00 PM, ET/PT) on the CBS Television Network, and streaming on Paramount+ (live and on demand for Paramount+ with SHOWTIME subscribers, or on demand for Paramount+ Essential subscribers the day after the episode airs). Pictured (L-R): Carrie Preston as Elsbeth Tascioni and Carra Patterson as Kaya Blanke. (Photo by Michael Parmelee/CBS via Getty Images) -
LOS ANGELES, CALIFORNIA – APRIL 13: (L-R) Katy Perry and Orlando Bloom attend the 10th Breakthrough Prize Ceremony at the Academy of Motion Picture Arts and Sciences on April 13, 2024 in Los Angeles, California. (Photo by Jon Kopaloff/Getty Images for Breakthrough Prize)
