IHOP Frustrates Customers After Social Distancing Confusion Sparks Long Waits for Mother's Day
IHOP may have painted a picture of what the rush to open following the coronavirus lockdown might [...]
Ah, I see #Ihop is trending for being the literal worst. I can attest to that. I waited for 2 hours when they said my food would be ready for pick up at 10:50am. Not to mention, there was no space to social distance...one cough & we were all dying plus the person working was RUDE
— Bretty 💕 (@misshunnyy) May 10, 2020
I'm just disappointed that people see value in waiting for IHOP
... hours.Breakfast has to be the easiest meal to make. pic.twitter.com/lr9ljonpMJ
— Social Loner (@black_widow_28) May 10, 2020
Many people complained about having to wait hours for their breakfast orders on Sunday.
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Y’all tripping over IHOP ... during a pandemic... food servers are under high stress and y’all complaining about IHOP ... we talking IHOP ... not Ruth Chris but IHOP pic.twitter.com/LgH8laBvR3
— TheFakeJSands (@TheFakeJSands) May 10, 2020
Mother’s Day sales at the IHOP with 15% staff. Far and away the shittiest shift I’ve worked in my 14 years.
— Sayed (@FreeManHamideh) May 10, 2020
While others took time to either point out the stress on restaurant workers and the resentment many have for being targets when a situation is out of their control.
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The IHOP across from Forestville Mall... pic.twitter.com/f8HxU95jkJ
— Los Angeles Nakers (@ShantanaMoss) May 10, 2020
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And still, not all the issues were IHOP's fault. While social distancing measures by the restaurant did seem lax, as you'll see in later posts, customers and delivery people were not following them either.
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The #ihop employee who was not in uniform would call out a name from this spot and to hear her you had to push your way through a crowd of tightly packed people to hear her.
She would not leave this position while calling out names. pic.twitter.com/KxjIVG9FH1
— F (@burner92503) May 10, 2020
honestly @IHOP needs to learn from chick fil a about just yelling out who’s ready instead of having people pissed off waiting here for 45 minutes when we can all clearly see the food sitting there
— darlene (@DarleneRadell) May 10, 2020
Then depending on the restaurant some visited, the staff on-site seemed to have different levels of service and preparedness.
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Thank you @IHOP, for the 3 hour delay of pancakes that resulted in us canceling and ordering pizza, two grumpy kids who didn’t get breakfast, and one mom who just didn’t want to have to make a single meal today. Thank you, @pizzahut, for having our order ready in 15 minutes and-
— Mandy Lynn (@MarmiteMandy) May 10, 2020
Why is @IHOP making me wait 2 WHOLE HOURS for pancakes!?!?!??!
— Sam (@Sam11045239) May 10, 2020
Some also raised questions about how long it was taking to prepare orders of breakfast food, including pancakes. This caused some comments questioning why anybody would wait so long for a food they could have prepared at home in that time.
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What Mother’s Day looks like during #coronavirus #ihop what’s social distancing 🤦🏻♂️🤷🏻♂️ #SocialDistancing been waiting for my food for 2 hours along with 100s of people 🤦🏻♂️ pic.twitter.com/SOis2cRxu5
— 6 inches is enough (@ovomiguel23) May 10, 2020
prevnextWaiting for my IHOP order like ... pic.twitter.com/Io2EiDc1NF
— J. (@jasmine_milian) May 10, 2020
And I must mention that this @IHOP location did nothing for social distancing. Started having people write their names down on a piece of paper using a shared pen. pic.twitter.com/Gt9k9PD3KJ
— Tisha Combs (@tisha3) May 10, 2020
The most severe complaints were aimed at those working at different locations. While long waits are bound to happen under new circumstances, there is little excuse for ignoring any protective orders and guidelines for customers.
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@IHOP must be the most unprepared company during this pandemic, online system failing, stores not answering calls and orders not being fulfilled. I waited hours for my order and ultimately had to cancel my order. Thanks @IHOP for wasting my time on #MothersDay . #terrible
— IB (@IB0049) May 10, 2020
prev@IHOP I thought u might want to know that the instructions in the e-mail I got were not followed at all and instead names were being yelled out. pic.twitter.com/BI5uezvuC2
— The Duchess (@BadGirlBabyJ) May 10, 2020