Chick-fil-A Customer Claims She Found a Dead Rodent in Chicken Sandwich

One Chick-fil-A customer was in for the surprise of her life when she bit into a chicken sandwich and allegedly found a dead rodent.

Ellen Manfalouti, 46, took legal action last week against the fast food restaurant after she found a dead rodent baked into her sandwich last November.

(Photo: / Lawsuit Exhibit)

She said that she started to eat the sandwich in a conference room at her workplace when she noticed something was off. "I felt something funny on the bottom of the bun," she told "I turned it over. I said to [my coworker], 'They burned my roll really bad.'"

Manfalouti's coworker, Cara Phelan, said that as soon as Manfalouti threw the sandwich onto the table, "I realized it was a small rodent of some sort. I could see the whiskers and the tail."

Manfalouti's lawsuit seeks more than $50,000 for what it says are physical and psychological injuries Manfalouti has endured since the experience in November 2016. It claims that the restaurant "failed to supervise employees who intentionally and/or knowingly served a sandwich to a customer with a dead rodent baked into the bun" and "failed to have proper procedures in place to inspect their own food products before selling them to customers."


Manfalouti's lawyer, Bill Davis, said that laboratory testing confirmed the bun contained a small rat or mouse.

The owner of the Chick-fil-A restaurant, Dave Heffernen, denied to make a statement regarding the lawsuit. "We're not going to make any comment about any allegations. It's an ongoing allegation and investigation," he said.

Photo Credit: Instagram / @redzashahid